STRAYER BUS 302 Management Quiz 5 Chapter 8 & 9 - A country or region that has an attractive business climate for companies that want to go global has found an________

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Instructions This quiz consist of 30 multiple choice questions. The first 15 questions cover the material in Chapter 8. The second 15 questions cover the material in Chapter 9. Be sure you are in the correct Chapter when you take the quiz.

Question 1

3 out of 3 points

 

A country or region that has an attractive business climate for companies that want to go global has found an ____.

 

Question 2

3 out of 3 points

 

The purpose of pre-departure language and cross-cultural training is to ____.

 

Question 3

3 out of 3 points

 

What are the two types of political risk that affect companies conducting global business?

 

Question 4

3 out of 3 points

 

A country or region that has an attractive business climate for companies that want to go global has ____.

 

Question 5

3 out of 3 points

 

____ are both examples of cooperative contracts.

 

Question 6

3 out of 3 points

 

____ is the set of shared values and beliefs that affects the perceptions, decisions, and behavior of people from a particular country.

 

Question 7

3 out of 3 points

 

A(n) ____ is a direct tax on imported goods designed to make it more expensive to buy those goods, instituted in hopes of reducing the volume of those imported goods in a given country.

 

Question 8

3 out of 3 points

 

Several Arab countries boycott Coca-Cola products because the soft-drink company maintains product distributors in Israel. This boycott is an example of ____.

 

Question 9

3 out of 3 points

 

As Malta got ready for its admittance into the European Union (EU), all taxes on the importation of goods manufactured in Malta were eliminated. Malta was preparing to become part of a(n) ____.

 

Question 10

3 out of 3 points

 

A multinational company that acts with ____ has offices, manufacturing plants, and distribution facilities in different countries all which run based on the same rules, guidelines, policies, and procedures.

 

Question 11

3 out of 3 points

 

Fran Wilson Creative Cosmetics is a medium-sized U.S. company that sells 1.5 million tubes of its lipstick annually in Japan. It has no physical presence within the country beyond the fact its products are sold there. Fran Wilson Creative Cosmetics uses ____ to reach the Japanese market.

 

Question 12

3 out of 3 points

 

In a multinational firm, managers at company headquarters typically prefer an emphasis on ____ because it simplifies decisions.

 

Question 13

3 out of 3 points

 

____ occurs when a company sells domestically produced products to customers in foreign countries.

 

Question 14

3 out of 3 points

 

Protectionism is the use of trade barriers to protect local companies and their workers from ____.

 

Question 15

3 out of 3 points

 

The signing of the ____ created a regional trading zone in Europe.

 

Question 16

3 out of 3 points

 

____ is characterized by simple, easy-to-learn steps; low variety; and high repetition.

 

Question 17

3 out of 3 points

 

____ is a feeling of intrinsic motivation, in which workers perceive their work to have meaning and perceive themselves to be competent, having an impact, and capable of self-determination.

 

Question 18

3 out of 3 points

 

A manufacturer of acrylic and latex gloves sells to medical laboratories, to factories where employees handle chemicals, to companies that manufacture micro-tech equipment, and to cleaning services. Because it is organized to better satisfy the needs of each of its four target markets, the manufacturer uses ____ departmentalization.

 

Question 19

3 out of 3 points

 

Job specialization can result in ____.

 

Question 20

3 out of 3 points

 

Of all types of departmentalization, ____ departmentalization requires the highest level of management skill for successful implementation.

 

Question 21

3 out of 3 points

 

____ is the degree to which a job gives workers the discretion, freedom, and independence to decide how and when to accomplish their jobs.

 

Question 22

3 out of 3 points

 

____ involves assigning direct authority and responsibility to a subordinate to complete tasks for which the manager is normally responsible.

 

Question 23

3 out of 3 points

 

The Ryerson University Library is organized in a hierarchy with six unit heads reporting to a chief librarian. Within these units are fifteen librarians and forty-seven full-time library staff. One of the tools used in the organizational development of the library was to systematically move employees from one job to another to give them an opportunity to learn and use different skills. The Ryerson University Library used ____.

 

Question 24

3 out of 3 points

 

Except for the core business activities that they can perform better, faster, and cheaper than others, ____ outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.

 

Question 25

3 out of 3 points

 

____ is the collection of activities that transform inputs into outputs that customer’s value.

 

Question 26

3 out of 3 points

 

One of the key assumptions underlying the chain of command is ____, which means that workers should report to just one supervisor.

 

Question 27

3 out of 3 points

 

When managers delegate work, three transfers occur. The three transfers are responsibility, authority, and ____.

 

Question 28

3 out of 3 points

 

Hallmark has four departments. These departments are (1) Flowers and Gifts, (2) Cards and E-cards, (3) Hallmark Collectibles, and (4) Photo Albums and Scrapbooks. Hallmark uses ____ departmentalization.

 

Question 29

3 out of 3 points

 

In terms of the chain of command, ____ authority is the right to command immediate subordinates, while ____ authority is the right to advise but not command others who are not subordinates.

 

Question 30

3 out of 3 points

 

____ departmentalization is notorious for confusion and conflict between project managers in different areas of the organization.

 

**********************************************

 

Question 1

 

A country or region that has an attractive business climate for companies that want to go global has found an ____.

Answer

easy access to growing markets

experienced marketplace metamorphosis

eliminated all political risks

a limited infrastructure

 

The purpose of pre-departure language and cross-cultural training is to ____.

Answer

cater to employees who require affective learning

increase job empathy

encourage job specialization

reduce the uncertainty for those becoming expatriates

avoid legal problems in the future

 

Question 3

 

What are the two types of political risk that affect companies conducting global business?

Answer

political uncertainty and policy uncertainty

policy uncertainty and expropriation potential

cultural strength and political risks

infrastructure dynamism and political uncertainty

nationalism and economic uncertainty

 

Question 4

 

A country or region that has an attractive business climate for companies that want to go global has ____.

Answer

a large population of unskilled workers

an effective but cost-efficient place to build an office or manufacturing site

a small youth population

natural boundaries

 

Question 5

 

____ are both examples of cooperative contracts.

Answer

Licensing and joint ventures

Franchising and licensing

Direct investment and indirect investment

Direct exporting and indirect exporting

Joint ventures and strategies alliances

 

Question 6

 

____ is the set of shared values and beliefs that affects the perceptions, decisions, and behavior of people from a particular country.

Answer

National mindset

National culture

Cultural nationalization

Cultural diversity

National diversity

 

Question 7

 

A(n) ____ is a direct tax on imported goods designed to make it more expensive to buy those goods, instituted in hopes of reducing the volume of those imported goods in a given country.

Answer

tariff

nontariff barrier

trade roadblock

boycott quota

import subsidy

 

Question 8

 

Several Arab countries boycott Coca-Cola products because the soft-drink company maintains product distributors in Israel. This boycott is an example of ____.

Answer

geocentrism

nationalism

nationalization

a trade barrier

acculturation

Question 9

 

As Malta got ready for its admittance into the European Union (EU), all taxes on the importation of goods manufactured in Malta were eliminated. Malta was preparing to become part of a(n) ____.

Answer

zone of ethnocentricity

regional trading zone

neutral trading area

international cartel

global market

 

Question 10

 

A multinational company that acts with ____ has offices, manufacturing plants, and distribution facilities in different countries all which run based on the same rules, guidelines, policies, and procedures.

Answer

policy certainty

global consistency

global adaptation

global certainty

regiocentrism

 

Question 11

 

Fran Wilson Creative Cosmetics is a medium-sized U.S. company that sells 1.5 million tubes of its lipstick annually in Japan. It has no physical presence within the country beyond the fact its products are sold there. Fran Wilson Creative Cosmetics uses ____ to reach the Japanese market.

Answer

franchising

direct investment

licensing

a strategic alliance

exporting

Question 12

 

In a multinational firm, managers at company headquarters typically prefer an emphasis on ____ because it simplifies decisions.

Answer

local consistency

local adaptation

global adaptation

global consistency

domestic adaptation

 

Question 13

 

____ occurs when a company sells domestically produced products to customers in foreign countries.

Answer

Direct foreign investment

Franchising

Licensing

Exporting

A joint venture

 

Question 14

 

Protectionism is the use of trade barriers to protect local companies and their workers from ____.

Answer

international unions

foreign competition

trademark infringements

patent violations

 

Question 15

 

The signing of the ____ created a regional trading zone in Europe.

Answer

Maastricht Treaty

Pact for Free Trade Agreement

Global Agreement for Transactional Trading (GATT)

South-East Asia Pact

Question 16

 

____ is characterized by simple, easy-to-learn steps; low variety; and high repetition.

Answer

Job consistency

Job specialization

Task reengineering

Standardization

Task homogeneity

 

Question 17

 

____ is a feeling of intrinsic motivation, in which workers perceive their work to have meaning and perceive themselves to be competent, having an impact, and capable of self-determination.

Answer

Reciprocity

Motivational assertion

Eutonomy

Empowerment

Autonomy

 

Question 18

 

A manufacturer of acrylic and latex gloves sells to medical laboratories, to factories where employees handle chemicals, to companies that manufacture micro-tech equipment, and to cleaning services. Because it is organized to better satisfy the needs of each of its four target markets, the manufacturer uses ____ departmentalization.

Answer

matrix

product

customer

geographic

functional

 

Question 19

 

Job specialization can result in ____.

Answer

high job satisfaction

employee boredom

low employee turnover

complicated job designs

low absenteeism

 

Question 20

 

Of all types of departmentalization, ____ departmentalization requires the highest level of management skill for successful implementation.

Answer

geographic

customer

matrix

product

functional

Question 21

 

____ is the degree to which a job gives workers the discretion, freedom, and independence to decide how and when to accomplish their jobs.

Answer

Task significance

Task identity

Skill variety

Autonomy

Skill feedback

 

Question 22

 

____ involves assigning direct authority and responsibility to a subordinate to complete tasks for which the manager is normally responsible.

Answer

A job description

Staff functionality

Delegation of authority

Decentralization

An organization chart

 

Question 23

 

The Ryerson University Library is organized in a hierarchy with six unit heads reporting to a chief librarian. Within these units are fifteen librarians and forty-seven full-time library staff. One of the tools used in the organizational development of the library was to systematically move employees from one job to another to give them an opportunity to learn and use different skills. The Ryerson University Library used ____.

Answer

task aggregation

job specialization

job enlargement

employee specialization

job rotation

 

Question 24

 

Except for the core business activities that they can perform better, faster, and cheaper than others, ____ outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.

Answer

modular organizations

hierarchical organizations

boundaryless organizations

organizational networks

virtual organizations

 

Question 25

 

____ is the collection of activities that transform inputs into outputs that customer’s value.

Answer

Reengineering

Functionalization

Organizational structure

Production positioning

Organizational process

 

Question 26

 

One of the key assumptions underlying the chain of command is ____, which means that workers should report to just one supervisor.

Answer

delegation of command

empowerment

synergistic authority

unity of command

centralization of authority

 

Question 27

 

When managers delegate work, three transfers occur. The three transfers are responsibility, authority, and ____.

Answer

utility

synergy

reciprocity

accountability

empathy

 

Question 28

 

Hallmark has four departments. These departments are (1) Flowers and Gifts, (2) Cards and E-cards, (3) Hallmark Collectibles, and (4) Photo Albums and Scrapbooks. Hallmark uses ____ departmentalization.

Answer

matrix

product

customer

geographic

functional

 

Question 29

 

In terms of the chain of command, ____ authority is the right to command immediate subordinates, while ____ authority is the right to advise but not command others who are not subordinates.

Answer

departmental; functional

centralized; decentralized

functional; expert

internal; external

line; staff

 

Question 30

 

____ departmentalization is notorious for confusion and conflict between project managers in different areas of the organization.

Answer

Matrix

Functional

Customer

Product

Geographic

 

STRAYER BUS 302 Management Quiz 5 Chapter 8 & 9 - (all correct answers) A country or region that has an attractive business climate for companies
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Dated: 19th Apr'15 03:11 AM
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material     The   15 questions     material       Be   you are     correct       the   Question 13     3       region   has an     climate       want   go global     an       access   growing marketsCorrect     to       out   3 pointsThe     pre-departure       training   to ____     the       becoming   Answer:  reduce the     those       out   3 pointsWhat     two       risk   affect companies     business?AnswerSelected       policy   Answer:  political uncertainty     uncertaintyQuestion       3   country or     has       climate   companies that     go       AnswerSelected   effective but     to       or   siteCorrect Answer:  an     cost-efficient       an   or manufacturing     out       are   examples of     AnswerSelected       Answer:  Franchising   licensingQuestion 63     3       set   shared values     that       decisions,   behavior of     a       Answer:  National   Answer:  National cultureQuestion     of       is   direct tax     goods       it   expensive to     goods,       of   the volume     imported       given   AnswerSelected Answer:  tariffCorrect     out       Arab   boycott Coca-Cola     the       product   in Israel     is       ____   Answer:  a trade     trade       of   pointsAs Malta     for       the   Union (EU),     on       goods   in Malta     Malta       become   of a(n)     Answer:  regional       trading   103 out     pointsA       acts   ____ has     plants,       in   countries all     based       rules,   policies, and     Answer:  global       113   of 3     Creative       medium-sized   S company     1